Water and Wastewater Billing Supervisor
POSITION SUMMARY
The Water and Wastewater Billing Supervisor will report directly to the Manager of Financial Services/Deputy Treasurer and will be responsible for overseeing water and wastewater billing and collections. This position will directly supervise a water billing clerk. As a member of the Financial Management Team, the Water Billing Supervisor will also participate in the establishment, implementation and administration of departmental goals, plans, budgets, policies, procedures and programs.
RESPONSIBILITIES- Responsible for overseeing water and wastewater billing and collections. This includes ensuring billing accuracy, resolving billing disputes, negotiating payment plans, and posting adjustments to accounts where appropriate.
- Recommend and implement changes to policies, procedures or technology to improve Customer Service and/or the overall efficiency and effectiveness of the Water and Wastewater billing processes.
- Work closely with the Water and Wastewater Supervisor to ensure service work orders are actioned and completed in a timely manner.
- Develop internal audit strategies and/or controls to ensure the accuracy and completeness of the billing system.
- Assist with the preparation of the Water and Wastewater departmental budgets, perform rate analysis, and recommend rate changes to Senior Management.
- Assist with monthly budget vs. actual financial report analysis.
- Assist the Asset Management Team by maintaining the Tangible Capital Asset database and supporting lifecycle costing analysis.
- General financial account analysis and reporting.
- Issuance of miscellaneous water service invoices, accounts receivable reconciliation, and collection
- Other duties as assigned.
QUALIFICATIONS- University/College degree/diploma in accounting, finance or a related field.
- A minimum of three years of progressively responsible experience in a financial environment.
- Thorough knowledge of financial principles, analytical techniques, management accounting and internal controls.
- An accounting designation or in the process of attaining such designation would be an asset.
WORKING CONDITIONS- Works within an office environment with office hours being 8:30am to 5:00 pm (40 hours per week)
- May be required to work beyond normal working hours from time to time.
- Sedentary work with significant computer use, phone handling, and data entry.
Hourly Rate of Pay: - $70,828 - $102,477
- Comprehensive benefits package
- Non-union position
All applications are appreciated; however, only those selected for an interview will be contacted.
Applications will be accepted until noon on Friday, June 19, 2026.
Accommodation under the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) will be provided upon request.
This posting is for current vacancy
