Why Flowlink Environmental?

Flowlink Environmental is a Coquitlam-based environmental technology company specializing in real-time water quality monitoring and control systems for construction, industrial, stormwater, receiving-environment, and compliance-monitoring applications.

We design, assemble, install, rent, sell, service, and support integrated real-time monitoring systems that combine field instrumentation, water quality sensors, sondes, telemetry/IoT components, cloud-based dashboards, automated alerting, calibration workflows, QA/QC documentation, and project-specific compliance reporting.

We are seeking a technically strong and operationally disciplined team member who can help Flowlink scale its real-time monitoring operations while maintaining data quality, safe field practices, reliable equipment readiness, consistent documentation, and dependable service delivery.

About the Role

Flowlink Environmental is seeking a Technical Operations Specialist, Real-Time Water Quality Monitoring Systems to help prepare and enable the company's technical operations for growth across a larger and more complex portfolio of real-time water quality and environmental monitoring projects.

This is a hands-on technical operations role requiring demonstrated experience with comparable high-tech environmental monitoring equipment and software-enabled monitoring workflows. Prior experience with Flowlink's exact proprietary software is not required, as Flowlink-specific software and internal workflows will be trained internally. However, candidates must have hands-on experience with comparable technical systems, such as water quality sensors, sondes, data loggers, telemetry/IoT systems, cloud-based monitoring platforms, dashboards, automated alerts, data acquisition systems, or software-supported workflows.

The successful candidate will help close operational process gaps, prepare and create technical documentation, improve existing SOPs and workflows, support QA/QC and safety processes, troubleshoot technical issues, support monitoring data review and documentation, and ensure Flowlink's equipment, documentation, and project delivery systems are ready to support growth without compromising quality, safety, data integrity, or client service.

Primary Responsibilities

Technical Operations and Scaling

Help prepare Flowlink's operations for a higher volume of environmental monitoring projects, larger deployments, new service lines, and growth beyond the Lower Mainland and British Columbia.
Identify and help close operational gaps in field delivery, equipment readiness, QA/QC documentation, field monitoring data review, warehouse workflows, technical handoffs, troubleshooting pathways, supplier coordination, and project closeout.
Convert informal operational knowledge into repeatable, documented processes that can be consistently followed by field, warehouse, and operations staff.
Support project handoffs, scheduling, equipment preparation, maintenance activities, troubleshooting calls, demobilizations, and project closeout tasks.

High-Tech Environmental Monitoring Systems and Software-Enabled Workflows

Work directly with real-time water quality and environmental monitoring systems, including sensor arrays, sondes, turbidity and pH instrumentation, conductivity, DO and other water quality sensors, data loggers, telemetry/IoT components, communications hardware, control panels, field enclosures, power systems, and cloud-connected workflows.
Support monitoring software workflows, including sensor-to-software data pathways, telemetry configuration, dashboard readiness, automated alerts, client data access, software-supported reporting, monitoring data review, data integrity checks, and technical escalation procedures.
Troubleshoot technical issues involving sensors, calibration status, communications reliability, power, enclosure conditions, data quality, automated alerts, and site-specific operating constraints.

Technical Documentation, QA/QC, Environmental Monitoring Data, and Process Improvement

Prepare, create, update, and maintain technical documentation required to support Flowlink's real-time monitoring operations.
Develop and improve SOPs, work instructions, deployment checklists, troubleshooting guides, calibration procedures, maintenance procedures, inspection records, equipment readiness forms, demobilization templates, project closeout templates, and training materials.
Assist with preparing monitoring data summaries, technical notes, compliance documentation, and internal reports related to environmental monitoring projects.
Ensure QA/QC procedures are followed consistently across field operations, warehouse activities, equipment preparation, monitoring data review, calibration documentation, and project records.
Support continuous improvement initiatives related to documentation, equipment readiness, field workflows, project handoffs, safety, and data integrity.

Field, Warehouse, Safety, and Supplier Support

Support monitoring applications related to construction dewatering, discharge monitoring, erosion and sediment control, treated stormwater, industrial wastewater, urban streams, receiving environments, and environmental compliance documentation.
Work with warehouse and field teams to ensure equipment is inspected, tested, cleaned, repaired, calibrated, documented, and deployment-ready.
Support safe work practices for field, warehouse, and project-site activities, including construction sites, industrial facilities, natural streams, urban waterbodies, and uneven terrain.
Work with suppliers, manufacturers, and service providers to support access to parts, equipment, consumables, repairs, warranties, technical support, and return merchandise authorizations.

Ideal Candidate

Our ideal candidate has direct experience with high-tech environmental monitoring operations and understands how field equipment, sensors, telemetry, software-enabled workflows, dashboards, alerts, calibration records, data quality checks, QA/QC documentation, and client reporting work together.

You do not need prior experience with Flowlink's exact proprietary software. However, you must have hands-on experience with comparable technical systems and be able to quickly learn, document, standardize, and improve Flowlink's proprietary workflows.

You are experienced in identifying operational gaps and turning practical field knowledge into clear, repeatable procedures. You are organized, practical, calm under pressure, and able to identify what is needed before a project becomes urgent.

Minimum Qualifications

Education

Bachelor's degree or higher in Environmental Science, Biology, Ecology, Aquatic Science, Environmental Technology, Environmental Engineering, Chemistry, Earth Sciences, Water Resources, or another related environmental or natural science discipline.

Experience and Technical Requirements

Minimum 2 years of direct experience in environmental monitoring, water quality monitoring, aquatic monitoring, construction environmental monitoring, industrial discharge monitoring, urban stream monitoring, hydrometric data collection, or a closely related field.
At least one year of demonstrated hands-on experience with comparable high-tech environmental monitoring equipment or software-enabled monitoring systems. This may include water quality sensors or sondes, data loggers, telemetry/IoT systems, cloud-based monitoring platforms, dashboards, automated alerts, data acquisition systems, or software-supported workflows. Candidates must be able to set up, operate, troubleshoot, document, and interpret outputs from comparable systems.
Demonstrated ability to learn, document, standardize, and improve technical workflows.
Experience supporting technical field operations where equipment performance, monitoring data quality, documentation, and client or project requirements are operationally important.
Experience preparing, following, or improving technical documentation, SOPs, checklists, field procedures, calibration records, maintenance records, deployment documentation, troubleshooting guides, QA/QC records, monitoring data records, or project closeout documentation.
Experience identifying operational gaps and improving field, warehouse, equipment readiness, documentation, QA/QC, safety, or project delivery processes.
Strong understanding of water quality monitoring principles and common field parameters such as turbidity, pH, conductivity, DO, temperature, and other parameters.
Ability to troubleshoot issues in a fast-paced operations environment.
Strong computer skills, including Microsoft Office and Excel-based tracking tools, with demonstrated ability to work with cloud-based platforms, shared document systems, project/task management software, inventory systems, and technical operational workflows.

Physical, Licence, and Work Requirements

Ability to work in office, warehouse, construction-site, industrial, natural stream, wetland, urban waterbody, and uneven-terrain environments.
Ability to work outdoors in varying weather conditions and lift and carry up to 50 pounds when required.
Willingness to start early, adjust hours to meet project needs, and participate in scheduled on-call or weekend support when required.
Valid Class 5 B.C. driver's licence with a clean driving record and access to a reliable personal vehicle for travel to project sites when required.
Proven ability to safely operate a 4x4 vehicle on field, construction, industrial, or remote-access roads.

Soft Skills

Strong attention to detail and commitment to accuracy in operational records, field documentation, quality records, compliance data, and reporting.
Self-motivated and capable of working independently while also being an effective team player and internal coordinator.
Clear written and verbal communication skills with the ability to support technicians, suppliers, clients, consultants, contractors, and managers.
Ability to manage competing priorities, make practical decisions, and follow through on multiple projects simultaneously.
Ability to work professionally with confidential, proprietary, and IP-sensitive technical information.

Preferred Qualifications

First Aid, CPR, WHMIS, site safety orientation, working-alone training, or other relevant field safety training.
CABIN or equivalent recognized aquatic, wetland, stream, or environmental monitoring certification.
Advanced aquatic or environmental field-methods experience, such as stream assessments, detailed environmental field notes, water quality field data collection, laboratory sample handling, chain-of-custody practices, or sample shipping.
Advanced environmental data processing, monitoring data analysis, or reporting experience using tools such as R, Excel, dashboards, technical reports, or similar data-management methods.
Direct experience in water quality monitoring in construction dewatering, effluent monitoring, stormwater management, erosion and sediment control, or environmental compliance settings, particularly in British Columbia.
Experience with supplier qualification, warranty/RMA processes, spare parts planning, purchasing controls, vendor records, equipment lifecycle planning, or technical procurement.
Experience developing formal safety programs, QA/QC programs, field onboarding materials, internal audits, external audits, client audits, or technical training materials.

Compensation and Benefits

Compensation for this position is $40.00 per hour, based on a full-time schedule of approximately 40 hours per week.

Flowlink offers comprehensive extended health benefits through a private benefit plan. The Company will reimburse eligible employees for work-related vehicle usage at a reasonable per-kilometre rate prescribed by the CRA and reimburse eligible work-related phone usage up to the Company's specified limit.

Flowlink is an equal opportunity employer, providing a friendly, professional, collaborative, and dynamic work environment, along with opportunities for career development and growth.

To Apply

If you meet these qualifications and are excited about joining a team that values environmental stewardship, innovation, quality, technical excellence, and practical operational improvement, we invite you to apply and be part of our mission to create a more sustainable future.

Please send your cover letter and resume to HR@flowlink.ca. Your cover letter should indicate how your education and experience meet the requirements of this role.

We thank all candidates for their interest; however, only those selected for interviews will be contacted. Applications will be reviewed on a rolling basis until the position is filled.

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