ESdat Support and Implementation Expert

EarthScience Information Systems • Full-time • Remote (CA) • C$ 90k - C$ 110k / year • 3m ago

Are you experienced in using ESdat for geo-environmental data analysis and reporting and passionate about improving data management, efficiency and quality? Do you wish to:

Provide guidance to others?
Lift the standard of data management across the industry?
Develop your own skills in using the ESdat software?

Due to the expansion of our company, Earth Science Information Systems (EScIS) is looking for a mid to senior level Support and Implementation Expert to work with other ESdat experts and help existing and new clients successfully implement ESdat within their organization and get the most out of the software.

Work for a company who values and rewards achievement
Become a vital member of our expanding business
Work from home opportunity

Please note: only applications complete with a cover letter addressing the below ‘Employer questions’ will be considered.

OUR COMPANY

We produce leading-edge solutions used to manage field, laboratory, logger and associated geo-environmental and hydrogeological data.

Our team of scientists and software developers have experience working with environmental and geo-scientific data in contaminated site, mining, compliance, groundwater resources and consulting. Their expertise provides the foundation on which we build world-class environmental and hydrogeological data solutions.

OUR PRODUCT

ESdat is a comprehensive environmental data management software used by consulting, mining, government, industrial, energy and other firms globally. It’s differentiated from existing legacy options by its user friendliness, turnkey setup, and commitment to modern SaaS principals.

YOUR ROLE

Client implementations and onboarding:

Manage new clients through to successful operational and ongoing use of ESdat
Provide implementation services which include understanding client datasets and requirements, historical uploads, account configuration, training, workflow optimization, documentation and Project Management.
Follow up ESdat trials and new clients to ensure ongoing success.

Client Support, Training and Engagement:

Provide online or onsite training to new and existing ESdat users.
Support clients needing assistance.
Production of training, support and onboarding resources for clients.
Develop pro-forma implementation resources for common scenarios.
Individual and client wide group communications.

Promote our software and services:

Compile and create content or case studies related to best practice implementations of the ESdat software.
Provide technical demos of the ESdat software or extensions to existing clients, prospects or industry.
Communications via articles or social media.
Attendance at industry events (including conferences) to promote our software and expertise.

Team Collaboration:

Daily collaboration will be held with individual team members.
Regular team meetings are held online on a weekly schedule.
Regular team in-person meetings are held 2-3 times a year in Vancouver or an alternative location.

What you will bring to the role:

Experience in environmental monitoring and in using ESdat for environmental data management.
Experience in managing projects.
An interest in working with data and sharing knowledge with others.
Degree or Diploma in Environmental Science, Hydrogeology, Geology, Geospatial or related field.
Good communication skills and excellent written English.

You will be rewarded with …

Full training and support
Competitive remuneration
Travel to attend Conferences and Team Meetings
Fantastic work culture within an expanding business
All the tools and resources required to ensure you succeed.

Employer questions:

Your application will include a cover letter with the following:

Your interest in our company and this role
An outline of your experience in environmental monitoring and in using ESdat for environmental data management
Your level of expertise in project management
Your career aspirations

Job Type: Full-time

Pay: $90,000.00-$110,000.00 per year

Application question(s):